Privacy Policy

Lancaster Auto Sales Inc.

Effective Date: December 2025

Lancaster Auto Sales Inc. (“we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of the personal information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

1. Contact Information
Business Name: Lancaster Auto Sales Inc.
Address: 1037 Belfast Road, Ottawa, Ontario, K1B 3S2
Phone: 613-680-4171
Email: info@go2auto.com

2. Information We Collect
We may collect personal information including but not limited to: name, address, phone number, email address, driver’s licence information, employment and income information, credit and financial information, vehicle trade-in details, insurance and registration information, communications with us, and website usage data.

3. How We Collect Information
Information may be collected through in-person visits, phone calls, emails, SMS messages, online forms,
credit applications, third-party lead providers, and website cookies or analytics tools.

4. Purpose of Collection
Personal information is collected for purposes including vehicle sales and financing, credit assessment,
lender submissions, trade-in evaluations, vehicle registration, insurance coordination, customer
communication, legal compliance, and service improvement.

5. Consent
By providing personal information, you consent to its collection, use, and disclosure as outlined in this policy. Consent may be withdrawn at any time, subject to legal or contractual restrictions.

6. Disclosure of Information
Personal information may be disclosed to lenders, credit bureaus, insurance providers, government agencies, and service providers as required to complete transactions. We do not sell or rent personal information.

7. Safeguards
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

8. Retention of Information
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Access and Correction
You may request access to or correction of your personal information by contacting us in writing using the information above.

10. Website Cookies
Our website may use cookies to enhance user experience and analyze website traffic. Cookies may be disabled in your browser settings.

11. Changes to This Policy
This Privacy Policy may be updated periodically. The latest version will be available upon request or on our website.

12. Complaints
If you have concerns about privacy practices, please contact us. Unresolved complaints may be directed to the Office of the Privacy Commissioner of Canada.